Home | Our clients Our clientsIndividuals and Families Small and Medium Enterprises Corporate How do I know I am protected Pre-authorisation FAQs Reasonable and Customary Our clients INDIVIDUALS AND FAMILIES VIEW PROFILE Our clients SMALL AND MEDIUM ENTERPRISES VIEW PROFILE Our clients CORPORATE HEALTHCARE COVER VIEW PROFILE Our clientsIndividuals and Families Small and Medium Enterprises Corporate How do I know I am protected Pre-authorisation FAQs Reasonable and Customary Indiviuals and Families Small and Medium Enterprises Corporate Healthcare Cover How do i know I am protected? Pre-authorisation For a pre-authorisation we will need some details from you FAQs Reasonable & Customary The terms “reasonable, usual and customary” refer to charges made by your medical provider for any given medical service